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Electronic Notetaking

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Electronic Notetaking , also known as Computer-Assisted Notetaking (CAN), is a service in which a trained operator types a summary of the spoken word into a laptop at a minimum typing speed of 60 words per minute using dedicated software. The client then reads the text from the screen of a second laptop, or from a data projector.

ENT / CAN is primarily for deaf and hard of hearing people, who need virtually simultaneous access to spoken information so they can have equal participation with their hearing colleagues, coworkers and classmates. An ENT / CAN operator also provides a written record of sessions, because for deaf and hard of hearing people, taking notes whilst lip reading or watching a sign language interpreter is impossible. However, anyone unable to take their own notes can use the service.

ENT / CAN is most often used in educational or training sessions where good notes are crucial for success. Clients can also use the service at health care appointments, meetings, and interviews.

People began using ENT / CAN in the 1990s, when changes in disability legislation, such as the Disability Discrimination Act (DDA) in the UK, made support more available.

ENT / CAN operators may work freelance, for an employment agency, or as part of a professional team providing communication support.


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