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SmartAction IVR

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SmartAction IVR

The SmartAction IVR provides speech IVR and call automation with the help of artificial intelligence. This technology enables more effective integration with any assistive technology, web site, VoIP, PBX or call agent support software.

Smart Call Agents™ are powered by our artificial general intelligence (AGI) engine or "brain". While most conversation automation solutions use application-specific programs or scripts, only Smart Agents use an AGI Brain™ that reasons and learns from experience.

The flexibility and power of the AI technology that drives Smart Call Agents is evidenced by its successful deployment in a wide spectrum of commercial applications. These implementations enable performance and service quality improvements that would have been impossible to achieve using traditional IVR technology.


IVR Solutions from SmartAction

There are many different terms used to describe IVR technology. Here are some of them

  • IVR - Interactive Voice Response
  • VOIP - Voice Over Internet Protocol

Speech IVR - Voice Activated Interactive Voice Response

SmartAction provides many different IVR Applications and specialized call agents for its clients.


IVR Solutions

The flexibility and power of the AI technology that drives Smart Call Agents is evidenced by its successful deployment in a wide spectrum of commercial applications. These implementations enable performance and service quality improvements that would have been impossible to achieve using traditional IVR technology.

  • Automobile inquiry "hassle free" 24/7 hotline - This application disseminates auto information to the public in a non-threatening way. Our Smart Call Agents are tied into the auto inventory system and provide standard detail, pricing, and availability information to callers and then offer to set up appointments to test drive.
  • Education disease exposure lines - This unique system was opened up by the University of California at San Diego according to arrangement with the CDC to document and keep track of disease signs or symptoms. Mothers and fathers call in to record little ones missing or in poor health. Together with a signs or symptoms survey, there's a dictation segment ("You should supply extra details") which in turn we record.

To learn more about these IVR solutions, visit IVR solutions.


IVR Call

Every IVR call managed by Smart Call Agents make it possible for brand-new self-service systems to start rapidly and without pain.

  • Unparalleled Support
  • Get live quickly: You can expect alternatives in a few weeks certainly not a few months
  • Complete resolution: Offload virtually any start-up complications on us
  • Assimilate easily with directories and live staff


====IVR Services====



IVR services, hosted options and even support solutions are given to companies and administration agencies alike. Solutions include:



  • Database integration services

  • Systems layout and exploration


* IVR advisory assistance





====IVR Applications====




The IVR engineering created by SmartAction supplies consumers and groups with existing data around the clock. Diverse IVR application can be found throughout a combination of market sectors.




===IVRs: What Do Seniors Think?===




IVR is a computer telephony function that lets callers automatically interact with a phone system while obtaining information or engaging in commercial transactions. By presenting the caller with recorded prompts and menus, an IVR system accepts input from the caller using phone keypad input.



As the usage of IVR systems continues to grow, many senior citizens find themselves using them regardless of whether they enjoy doing so or not. Research indicates that seniors do indeed have more difficulty effectively operating IVRs, though many of their complaints are similar to that of younger populations. You can read more about automated telephone systems and aging here.



===Contact SmartAction===




SmartAction can be contacted at (1 310-776-9200 or using the following Contact Form.