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Telephone Reassurance

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Telephone Reassurance is a phone system that calls the elderly at home to ensure their well being. This technology allows many seniors who would normally require home care or other types of assisted living to stay in their homes longer with the security that someone will be checking in on them on a regular basis. If the phone is unanswered, an emergency procedure is implemented to check on the client's safety and to send help if necessary.


There are many ways to sign-up for telephone reassurance. You may choose to subscribe with a for-profit or non-profit company. Vendors of these services are listed at the bottom of this page.

Telephone reassurance and national 2-1-1 service

Telephone reassurance has been included as one of the key services listed under the U.S. and Canadian national 2-1-1 program. 2-1-1 is a special abbreviated telephone number reserved in Canada and the United States as an easy-to-remember three-digit telephone number meant to provide quick information and referrals to health and human service organizations.

2-1-1 is operated (where available) by private, non-profit community-service organizations, local governments or local affiliates of the national organization of the United Way of America. 2-1-1 provides information and referral to callers on where to obtain assistance such as telephone reassurance programs from local and national social service programs, local and national governmental agencies and local and national non-profit organizations as well as where to volunteer or make a donation locally.

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